Complete customer satisfaction represents one of the main goals for everyone at Hodgson Motor Group. Being able to provide the utmost in value for money, deliver care and attention, and listen to the needs of our patrons is essential to how we work. As such, we’re always keen for our customers to provide us with reviews that tell us about their personal experience with our dealerships in Newcastle and Gateshead.
Whether positive or negative, we endeavour to take on board everything that our reviews say and use this information to help refine our service offering going forward. That means you can rest assured that we’re always looking at ways to improve and help you enjoy a more valuable experience whenever you visit.
On this page, you’ll be able to see a number of reviews we’ve received over the years submitted by past customers. Our reviews - of which you can submit your own via Car Gurus, Facebook, or Google - help others achieve an insight into just how Hodgson Motor Group helps customers get the most from their automotive needs.
Take a look at the reviews today and, if you’ve been a customer of ours in the past, feel free to submit a review of your own. We look forward to hearing from you.
I left my car last week for a routine service ,the drop off and pick up service was excellent - Joe, 5/5 star rating (Hodgson Toyota Newcastle)
Alan was very helpfull from start to finish, kept us informed when car was arriving. would highly recommend this company as all staff friendly - Eveline Palmer, 5/5 star rating (Hodgson Suzuki Newcastle)
After over 2 years with a local VW dealer I've, thankfully, returned to Hodgson Mazda MetroCentre and been afforded personal attention - as opposed to, 'just another owner'. The entire experience with Hodgson, from the sale through to pick up of new vehicle, and being introduced to their personable Service Team, has been exemplary. Long may Hodgsons remain a family-run business, and not a corporate behemoth. - Ken Stout, 5/5 star rating (Hodgson Mazda Gateshead)
I can’t recommend Richard at the Toyota garage in Gateshead highly enough. He went above and beyond to help me today with something I was really struggling to sort out. Thank you Richard - Lousie Khazaee, 5/5 star rating (Hodgson Toyota Gateshead)
Great service and no pressure from the salesman.Son went to look at a car and ended up purchasing his very first car after just passing his test - John L, 5/5 star rating (Hodgson Mazda Newcastle)
They are the best car dealer so helpful and all way happy to listen to customers needs and you never get the hard sell - Neil Payton, 5/5 star rating (Hodgson Toyota Newcastle)
Great staff, always very
helpful and to the point. Love that they let you take the car for a drive by
yourself. Had many suzuki's in the past and will not go anywhere else. - Michael Reed, 5/5 star rating (Hodgson
Friendly, non pushy, very patient staff who are willing to take all the time you need in making a decision - Sue Green, 5/5 star rating (Hodgson Mazda Gateshead)
I've had lots of cars over the years and dealt with most dealerships in the Newcastle area and I can honestly say that Hodgson toyota are the best dealership I've ever dealt with! So professional and friendly also so organized and efficient. The other great thing about Hodgson is they sell and service Toyota as someone who does 25k miles a year I can say that Toyota are the best brand going for reliability and longevity, I love my new yaris and it was a pleasure dealing with Lyndsey who sold me the car she is excellent at her job and a credit to the company. I definitely recommend buying or getting your car serviced at Hodgson's. - Ryan McCormick, 5/5 star rating (Hodgson Toyota Gateshead)
Great service from Ali and Neil, not pushy at all. Big plus was the reasonable prices both for the new car and the trade in. Based on this experience I will be going to Hodgson for my servicing - Martin Walls, 5/5 star rating (Hodgson Mazda Newcastle)
Bought a used car around 2 years ago, which has ran perfectly to date. After sales customer service has been excellent - they make sure I'm seen to quickly and have always done a great job. - Aman Majid, 5/5 star rating (Hodgson Toyota Newcastle)
Great service, very helpful staff, Dave B. was excellent, and the cars are great. Very highly recommended. - Andy Melaney, 5/5 star rating (Hodgson Suzuki Newcastle)
Gateshead Mazda are the best dealership I have bought from. all in from reception,showroom even the janitor.first class friendly service. coffee how you like it - Ian Winter, 5/5 star rating (Hodgson Mazda Gateshead)
Bough my fourth car in ten years from Hodgson Metrocentre .Dealt with the same sales exec.every time John Grant.Think that says it all five stars - Richie Daycott, 5/5 star rating (Hodgson Toyota Gateshead)
I can not fault my experience at Hodgson Mazda. I’ve just bought a Mazda CX-5 and the service I received from first walking in to then being handed my keys has been first class. The whole team were friendly and welcoming. John was excellent, and I even had the pleasure of meeting Mr Hodgson himself! Mark is definitely the most “non pushy” and “non pressurising” car salesman I’ve ever met. He was approachable and happy to help from the start. He most certainly has his customers best interests at heart. Not another dealership like them in my opinion! 100% recommend! Thank you so much :-) - Jill Maholem, 5/5 star rating (Hodgson Mazda Newcastle)