Complete customer satisfaction represents one of the main goals for everyone at Hodgson Motor Group. Being able to provide the utmost in value for money, deliver care and attention, and listen to the needs of our patrons is essential to how we work. As such, we’re always keen for our customers to provide us with reviews that tell us about their personal experience with our dealerships in Newcastle and Gateshead.
Whether positive or negative, we endeavour to take on board everything that our reviews say and use this information to help refine our service offering going forward. That means you can rest assured that we’re always looking at ways to improve and help you enjoy a more valuable experience whenever you visit.
On this page, you’ll be able to see a number of reviews we’ve received over the years submitted by past customers. Our reviews - of which you can submit your own via Car Gurus, Facebook, or Google - help others achieve an insight into just how Hodgson Motor Group helps customers get the most from their automotive needs.
Take a look at the reviews today and, if you’ve been a customer of ours in the past, feel free to submit a review of your own. We look forward to hearing from you.
I left my car last week for a routine service ,the drop off and pick up service was excellent - Joe, 5/5 star rating (Hodgson Toyota Newcastle)
Alan was very helpfull from start to finish, kept us informed when car was arriving. would highly recommend this company as all staff friendly. - Eveline Palmer, 5/5 star rating (Hodgson Suzuki Newcastle)
Very good car dealers salesman very good no pressure whatsoever (Dominic) I did buy the car which was a good price. Hope the car works out if so will buy my next car there. - Steve Griffiths, 5/5 star rating (Hodgson Suzuki Newcastle)
Great staff, always very helpful and to the point. Love that they let you take the car for a drive by yourself. Had many suzuki's in the past and will not go anywhere else. - Michael Reed, 5/5 star rating (Hodgson Suzuki Newcastle)
Great service, very helpful staff, Dave B. was excellent, and the cars are great. Very highly recommended. - Andy Melaney, 5/5 star rating (Hodgson Suzuki Newcastle)
Bought a used car around 2 years ago, which has ran perfectly to date. After sales customer service has been excellent - they make sure I'm seen to quickly and have always done a great job. - Aman Majid, 5/5 star rating (Hodgson Toyota Newcastle)
They are the best car dealer so helpful and all way happy to listen to customers needs and you never get the hard sell - Neil Payton, 5/5 star rating (Hodgson Toyota Newcastle)
Good people, no pressure, good buy! - Dave Mainland, 4/5 star rating (Hodgson Toyota Newcastle)
They have just serviced my Auris and I’m very impressed. Helpful, courteous, and they delivered on their promise of getting the car sorted within 2 hours. - Tony Lamsdale, 5/4 star rating (Hodgson Toyota Newcastle)
I visited the showroom before I had passed my driving test and they were happy to answer all questions I had about their cars. I ended up buying a car on the day through their PCP finance and was very happy with the service I got. Very friendly and very understanding of my situation - Gemmal, 5/5 star rating (Hodgson Toyota Newcastle)
Excellent service from start to finish,everything was taking care For me with no hassle or problems. Very friendly staff lovely presented showroom. - Scotty, 5/5 star rating (Hodgson Toyota Newcastle)
I've purchased several cars from this dealership and also use them for all services and any maintenance. I couldn't fault them and the staff are always extremely polite, friendly and helpful. - Emma, 5/5 star rating (Hodgson Toyota Newcastle)
My sales rep was helpful, clear and patient. Great service. He made my visit comfortable and stress and pressure free - Chris, 5/5 star rating (Hodgson Toyota Newcastle)
From start to finish found the staff helpful, knowledgeable, polite and understanding. All negotiations were cordial and an extremely pleasant experience, resulting in the purchase of a new vehicle to an agreed spec and price. The car was available for collection when promised and the whole experience was carried out very professionally. Happy to recommend to anyone!!! - Dave, 5/5 star rating (Hodgson Toyota Newcastle)